Customer Experience, Emapthy

I am not a number…

9 March 2015 — 2 Comments

Customer Experience, Customer Service, Emapthy, Expectations

All the small things…

24 November 2014 — 0 Comments

Customer Experience, Emapthy, LIsten, Understand, Voice of Customer

Lessons from Mr Benn: No 2

22 September 2014 — 0 Comments

Customer Service, Emapthy

Nature vs Nurture

2 September 2014 — 2 Comments

Customer Experience, Customer Service, Emapthy, Loyalty

#mostunhelpful

1 July 2014 — 0 Comments